To make a purchase at Kirvera, please follow these steps: 1. Visit Our Website: Go to our official website to browse our product offerings. 2. Select Your Items: Choose the products you wish to purchase and add them to your shopping cart. 3. Review Your Cart: Once you’ve selected your items, click on the cart icon to review your selections. You can adjust quantities or remove items as needed. 4. Proceed to Checkout: When you’re ready to complete your purchase, click the "Checkout" button. 5. Provide Shipping Information: Enter your shipping details, ensuring accuracy for timely delivery. 6. Choose Payment Method: Select your preferred payment method and enter the required information. 7. Review and Confirm: Before finalizing your order, review all details to ensure everything is correct. 8. Place Your Order: Click the "Place Order" button to complete your transaction. You will receive an order confirmation via email shortly after your purchase. If you have any questions or need assistance, our client service team is here to help.

To confirm your order with Kirvera, you will receive an email confirmation shortly after your purchase. This email will include your order details, including the items purchased, shipping information, and an order number for your reference. If you do not receive this confirmation email within a few minutes, please check your spam or junk folder. If you still cannot find it, feel free to contact our client service team for assistance.

Once an order is placed, we are generally unable to change the shipping address. However, we understand that circumstances can change, and we will do our best to assist you in rerouting your delivery. If you need to make a change, please contact our client service team as soon as possible, and we will work diligently to help you. Thank you for your understanding!

Yes, we do ship internationally! We’re excited to offer our products to clients around the globe. During the checkout process, you can select your country for shipping options and rates. If you have any questions about international shipping, please feel free to reach out to our client service team.

Your order will be shipped within the timeframe specified in your confirmation email. If it has been more than 7 business days beyond your expected delivery date and you have not received your package, please let us know immediately. While we strive to handle every aspect of your order, please keep in mind that once a package is shipped, our ability to intervene is limited. We appreciate your understanding and are here to assist you with any concerns.

Our return policy can be found in the footer of our website. We encourage you to review it for detailed information on the return process, eligibility, and any specific conditions that may apply. If you have any questions or need further assistance, feel free to reach out to our client service team.

The delivery time for your order depends on the shipping method you selected at checkout. While we strive to process and ship orders promptly, please note that factors such as carrier delays or external circumstances may affect delivery times. You can track your order through the confirmation email you receive to stay updated on its status. If you have any questions or concerns, feel free to contact our client service team for assistance.

No, you will not have to pay for returns or exchanges, as long as your return follows our policy. We fully cover any and all expenses related to the return process. If you have any questions about the return policy or need assistance, please don’t hesitate to reach out to our client service team.

We don’t offer full Phone Service, But We do offer Email Service.
Please contact with us via:
Email: contactus@kirvera.com
Phone: +1 (888) 616-4954